At Aiden Gizmo, we want you to be completely satisfied with your purchase. Please review our return and refund policy below.
Payment Method
We operate on a Cash on Delivery (COD) basis only. Payment is collected when the product is delivered to you.
Return Eligibility
You may request a return or refund only if the product you received is defective, damaged, or incorrect. Returns must be reported within 3 days of delivery.
Return Process
To initiate a return, please contact our customer support team with your order details and a description of the issue. We will guide you through the return process.
Condition of Returned Items
Products must be returned in their original condition and packaging. Items that have been used, altered, or damaged by the customer will not be eligible for return.
Refunds
Once the returned product is received and inspected, we will process your refund. Refunds will be issued in the form of a cash payment upon verification, since we operate on a COD basis.
Non-Returnable Items
Products that do not have manufacturing defects or were not incorrectly shipped are not eligible for return or refund.
Contact Us
If you have any questions regarding returns or refunds, please reach out to our customer support team at [email protected].